Barry Marshall, James Allison, and Kati Kariko looked at the world differently than their colleagues.Β Their upstream observations led them to profoundly different downstream conclusions.
That same power is available to each and every one of us.
When we recognize that the overwhelming majority of people who choose to enter our world are unlikely to become customers quickly, an entirely new realm of possibility opens.
Instead of rushing to make a sale thatβs unlikely to happen (and almost certainly undermining future sales along the way), we canΒ focus onΒ relationshipsΒ before transactions.
The seemingly simple decision changes EVERYTHING that follows.
Emphasizing relationships with our audience instead of transactions frees up our time and energy to:
- Focus on β and speak to β the needs and desires of our audience.
- Establish genuine empathy, credibility, authority, trust, and rapport.
- Lead with value with no expectation of immediate financial reward.
- Treat everyone like a customer regardless if money has changed hands.
These actions lead to three profound effects.
First, itβs a LOT more fun and energizing to engage with audiences following the Golden Rule βΒ βDo unto others as youβd have them do unto you.β
In the Art of Email we call this principle βpeople, not metrics,βΒ recognizing that every name on your list is a real person with real problems to solve and desires to fulfill.
People just like you and us.
Second, youβll turbo-charge your short-term sales (probably a lot). Yes, thatβs counter-intuitive, but somethingΒ magicalΒ happens when you genuinely treat people exceptionally well. You may get emails like this.
Third, when you focus on building and improving relationships (and other principles taught in the Art of Email), youβll quickly learn that itβs much easier (and far more powerful) when transactions emerge organically vs. trying to engineer sales deliberately.
But β¦ the Art of Email is not for everyone. Full disclosure: itβs probably not forΒ mostΒ people.
AoE requires mindset and behavioral shifts most marketers are unwilling to make.
If thatβs you, no worries. We get it β conventional wisdom is powerful (and itβs a helluva lot easier than choosing to zig when the rest of the world zags). Weβre all friends here and we have lots ofΒ free resourcesΒ you may find useful.
No hard feelings β we promise.
If, however, youβre willing to try something different to get far better results, then welcome to the tribe.
Weβve been waiting for youβ¦
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