Andrew Lock – Retention Secrets

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Andrew Lock – Retention Secrets

Archive: https://archive.is/S7GJ2

The Marketing Pendulum Has Swung Too Far!
What do I mean by this? Well, for some bizarre reason…
The vast majority of businesses focus their efforts entirely on customer acquisition and they ignore retention.
It’s true. It’s an epidemic. Some silicon-valley startups even pride themselves on valuing their company based only on the number of new customers they acquire!
Oh, some businesses think they’re giving attention to retention, but I’ll let you in on a dirty little secret… their efforts to ‘handle’ customer retention are usually so misguided they inevitably backfire and give the business a bad reputation.
I’ll prove it to you…
I was recently invited to a roundtable discussion that included the founders of some well-known subscription service companies. The topic of retention came up, and two of the founders gleefully shared that their ‘solution’ to retention was to “hide the cancel button.” I just about spit out the water I was drinking, because I now know that thinking is so misguided! Their ‘fix’ is the exact opposite of what you should do!
Here’s the simple truth that you haven’t been told…
It’s a LOT easier to make money by KEEPING customers,
rather than acquiring them.
So, with the marketing pendulum stuck in position towards customer acquisition, I created a course to help as many businesses as possible to bring the balance back to BOTH customer acquisition and retention. When those two elements are in harmony, a business sees their profits increase, customers are happier, they receive higher valuations during exit, and a host of other benefits.

Get Andrew Lock – Retention Secrets download

You’ve spent time and money to get your customers…
Why keep flushing that time and money down the toilet?!
Stop Customer Churn, Improve Retention, and Discover the Lucrative Power of Loyalty, 100% Guaranteed!
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Here’s a taste of what you’ll learn in this course:
7 critical retention strategies you must know about and implement
The paradigm shift in customer acquisition vs retention
The 2 most frequently made mistakes in onboarding
What you MUST know about calculating the churn rate
4 magic words Netflix uses to drastically reduce cancellations
The membership trick most SAAS companies don’t know about
How to (at least) double subscription income
The giant myth about email communication
3 very practical strategies for handling refund requests effectively
An eye-popping demonstration of the ladder of ascension
The SECRET that explains why people cancel vs stay
Why hiding the cancel button invariably backfires
What to do when someone calls into customer service to cancel
The communication tool that’s even more effective than email
7 step system for creating an effective onboarding video (with scripts)
You’ll also get these 3 Valuable Bonuses…
Invest in the Retention Secrets System today, you’ll also receive…
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“Consult Call with Andrew”
If you ever get stuck or need specific help along the way, you can schedule a consulting call with me, where I’ll be happy to guide you.
(Normally $500.00)
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“Unlimited Email Support”
Rest assured, I’m here to help you implement the system, so if you have specific questions about how to use the system in your business I’m happy to advise you.
(Value: Priceless)
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“Real-World Case Studies”
Get real-world samples of onboarding Video, ringless voicemail messages, and scripts you can use as a template.
(Value: Priceless)

Get Andrew Lock – Retention Secrets download