Erin Kelly & Phyllis Moen – Overload
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Complete with advice about ways that employees, managers, and corporate leaders can begin to question and fix one of todayâs most serious workplace problems, Overload is an inspiring account about how rethinking and redesigning work could transform our lives and companies.
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Erin Kelly & Phyllis Moen – Overload
Todayâs ways of working are not workingâeven for professionals in âgoodâ jobs. Responding to global competition and pressure from financial markets, companies are asking employees to do more with less, even as new technologies normalize 24/7 job expectations. In Overload, Erin Kelly and Phyllis Moen document how this new intensification of work creates chronic stress, leading to burnout, attrition, and underperformance. âFlexibleâ work policies and corporate lip service about âwork-life balanceâ donât come close to fixing the problem. But this unhealthy and unsustainable situation can be changedâand Overload shows how.
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Drawing on five years of research, including hundreds of interviews with employees and managers, Kelly and Moen tell the story of a major experiment that they helped design and implement at a Fortune 500 firm. The company adopted creative and practical work redesigns that gave workers more control over how and where they worked and encouraged managers to evaluate performance in new ways. The result? Employeesâ health, well-being, and ability to manage their personal and work lives improved, while the company benefited from higher job satisfaction and lower turnover. And, as Kelly and Moen show, such changes canâand shouldâbe made on a wide scale.
Complete with advice about ways that employees, managers, and corporate leaders can begin to question and fix one of todayâs most serious workplace problems, Overload is an inspiring account about how rethinking and redesigning work could transform our lives and companies.
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